Cookie Policy
Last updated: 11 May 2026
This policy explains what cookies are, which types we use on sanchobikes.com and how you can manage them, in compliance with article 22.2 of Spanish Law 34/2002 (LSSI-CE) and the Guidelines of the Spanish Data Protection Agency (Cookie Guide, July 2023).
1. What are cookies?
Cookies are small text files that a website stores on your device (computer, mobile or tablet) when you visit it. They allow the site to remember your actions and preferences (language, session, settings) for a period of time, so that you don't have to enter them again on every visit.
Similar technologies are also used (pixels, tracking tags, local storage) which, for the purposes of this policy, receive the same treatment as cookies.
2. Types of cookies we use
2.1. By the entity that manages them
- First-party: managed by Bicicletes Sancho, S.L. from sanchobikes.com.
- Third-party: managed by external providers (Google, Meta, Joystree, etc.).
2.2. By duration
- Session: deleted when the browser is closed.
- Persistent: remain on the device for a defined period (from minutes to years).
2.3. By purpose
- Technical (strictly necessary): essential for the site to work (session, cart, language, load balancing). They do not require consent.
- Preferences: remember options such as language or region.
- Analytics: help us understand how the site is used so we can improve it (audience, most visited pages, errors).
- Advertising / marketing: allow us to manage advertising and measure its performance. Only activated with your consent.
3. Cookies used on sanchobikes.com
The following table summarises the cookies that may be installed when browsing our website. The list may change over time and the activation of some services depends on your prior consent.
| Cookie / Technology | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| session_id, frontend_lang | Odoo (first-party) | Maintain session and selected language. | Technical | Session |
| im_livechat_* | Odoo (first-party) | Remember chat interactions. | Technical | 1 year |
| _ga, _ga_*, _gid | Google Analytics 4 | Anonymous statistics on site usage. | Analytics | Up to 14 months |
| VISITOR_INFO1_LIVE, YSC, PREF | YouTube (Google) | Play embedded videos and measure playback. | Analytics / marketing | Session to 2 years |
| NID, CONSENT | User preferences in Google services (Maps). | Preferences | Up to 6 months | |
| _fbp, fr | Meta (Facebook/Instagram) | Measurement and advertising if you interact with our profiles. | Marketing | Up to 3 months |
| joystree_* | Joystree | Keep the booking process running in the iframe. | Technical | Session |
This list is indicative. The complete and up-to-date list is available in the cookie settings panel shown on first visit and from the footer.
4. How to manage or disable cookies
When you first enter the website we show a banner from which you can accept all cookies, reject them or configure them by category. You can change your choice at any time from the "Cookie settings" link in the footer.
You can also configure your browser to block or delete cookies. See the official help pages:
If you disable technical cookies, some site features (cart, bookings, language) may not work correctly.
5. Changes to this policy
We may modify this Cookie Policy to adapt it to legislative changes or changes in the services we use. The current version will always be published on this page with the update date.
See also our Privacy Policy and Legal Notice.